Legal information
Refund Policy
We aim to keep refunds fair and transparent for customers while accounting for the nature of digital delivery.
7-Day Refund Window
Refund requests may be submitted within 7 days of purchase. Digital products are refundable only if the files have not been downloaded or accessed.
Duplicate Purchases
If you accidentally purchase the same product twice, contact support with both order confirmations so the duplicate purchase can be reviewed.
Technical Issues
If you cannot access your files, please contact support first. We will help resend access details or troubleshoot delivery.
VIP Custom Work
VIP custom work may not be refundable once the personalized work has started. If standard files were accessed, that portion may also be non-refundable.
How To Request A Refund
Email [email protected] with your name, order number, purchase email, and a short description of the issue.
Business Information
ContentFlowKit, [email protected], Add your business address here. Last Updated: May 2026.